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Microsoft 365 Deployment & Operations Support

We take on everything from tedious procedures such as contracts and email setup to answering questions and maintenance after deployment.

DEPLOYMENT SUPPORT

Problems our Microsoft 365 deployment support solves

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"We want to keep expensive deployment support costs down."

We focus only on the work you need, which keeps the price down.

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"We don't need extensive support.""We don't want to sign up for services we don't need.""We just need email to work.""We're afraid of being pushed into lots of services..."

This service is ideal for you. It is dedicated solely to using the Microsoft 365 email system, so there is nothing to worry about.

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"We want one place to handle all the tedious contracts."

Domain contracts, DNS hosting contracts and settings, email contracts and settings... Going through these procedures again and again is hard work. This service takes them all on for you in one package.

SUPPORT MENU

Simple, easy-to-understand support

Exceed One carries out, on your behalf, the procedures needed before you can start using email.

STEP 1 Contact us Via our form STEP 2 Microsoft 365 sign-up STEP 3 DNS record changes Third-party DNS hosting STEP 4 Email address setup Exchange Online START Email ready ✓ Microsoft 365 email Exceed One handles all of this for you STEP 1 Contact us Via our form STEP 2 Microsoft 365 sign-up STEP 3 DNS record changes Third-party DNS hosting STEP 4 Email address setup Exchange Online START Email ready ✓ We handle all of this
Deployment support flow (Exceed One carries out STEPs 2 to 4 for you)

What deployment support covers

  • Signing up for Microsoft 365 on your behalf
  • Changing records at your third-party DNS hosting service on your behalf
  • Registering email addresses in Microsoft 365 Exchange Online on your behalf

* To change records at a third-party DNS hosting service on your behalf, we need the ID and password for your domain management site.

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Domain and DNS

We take on the many tedious procedures, such as domain contracts and DNS hosting settings, in one package.

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Focused on email

This service is dedicated solely to using the Microsoft 365 email system. No need to sign up for services you don't need.

OPERATIONS SUPPORT

Problems our Microsoft 365 operations support solves

We help with the "we're stuck" and "we want to change this" moments after deployment.

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Inquiry support

We provide help desk support by email, phone and other means, and contact Microsoft on your behalf. For nearby locations, we can also provide on-site support.

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Maintenance support

We handle maintenance that can be done in the Microsoft 365 admin center, such as adding and removing user accounts and groups and managing access rights. We can also handle configuration with PowerShell that cannot be done in the admin center.

* In-house IT infrastructure support
For small and medium-sized businesses and companies without dedicated IT staff, we also offer support for your whole in-house infrastructure, such as setting up client PCs, servers, network equipment and printers, and help desk support. Feel free to ask us.
Microsoft Most Valuable Professional (MVP)
MVP

A Microsoft MVP is on our staff

We also share tips for using Microsoft 365 on our community site.

365 ROOMVisit our community site(external site, Japanese)

Ask us about deployment and operations

We take on everything from the procedures before you start using email to support after deployment. Please contact us in English or Japanese (the contact form is in Japanese).

ContactGo to Microsoft 365 services