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Frequently asked questions (FAQ)

If you cannot find an answer, see the user manual (Japanese) or contact us.

System requirements

Which operating systems are supported?

FAD runs on Windows Server 2008 / 2008 R2 / 2012 / 2012 R2 / 2016 / 2019 / 2022 / 2025 and Windows 7 / 8 / 8.1 / 10 / 11. It has been tested on Japanese and English versions of the OS.

It has been tested on the Standard edition of server OSes and the Professional edition of client OSes. Operation on OSes whose support by Microsoft has ended is not guaranteed.

Which .NET Framework is required?

.NET Framework 4.6 or later is required. To handle long paths over 260 characters, 4.6.2 or later is required.

Is ReFS supported?

Not at present (NTFS only).

Are Linux (Samba) and cloud storage such as OneDrive supported?

No. FAD is a tool for Windows NTFS access rights. Support for cloud files and Microsoft 365 permissions is under consideration (Roadmap).

Can FAD be used with NetApp?

Operation has been confirmed with NetApp 8 (ONTAP 8.1.4), connected from Windows over CIFS.

Can FAD be used with Panzura?

Operation has been confirmed with the latest version as of September 2019. Displaying owners can stop responding, so turn off "Tool" → "Owner Setting and Display" in the menu.

Can non-administrator users use FAD? Do I need to run it as administrator?

Yes, they can. What you can view and change depends on the permissions of the logged-on user.

When only administrators have permissions on a local folder, or when changing permissions in batch mode of the Enterprise Edition, permissions are restricted by UAC, so use "Run as administrator". For details, see chapter 21 of the manual, "Supplementary notes" (Japanese).

Installation

How do I install FAD?

Just extract the downloaded ZIP file to any folder. The main files are:

  • FileAuthorityDesigner.exe: the main program
  • FADCmd.exe: the program for running from the command line
  • REGADD.exe: registers the settings for recording to the event log (optional)
  • REGDEL.exe: removes the settings registered by REGADD (only when needed)
Where can I get it?

From the Download page.

Does FAD write to the registry?

The event log settings (if you run REGADD.exe) are written under Services in the registry. In addition, Windows features save some settings in the user profile. The application settings are saved in FADConfig.xml in the same folder as the program.

After I changed the installation folder, the event log is no longer displayed correctly.

Register the event log again. Run the included REGDEL.exe as administrator to remove the registration, then run REGADD.exe as administrator.

Can I move FAD to another PC?

Yes. Remove it from the old PC (keeping it on both is a license violation). Also make sure the new PC meets the system requirements.

Specifications

Is English supported?

Japanese and English are supported (switch the language from the menu).

Are long paths over 260 characters supported?

Paths of up to 32,768 characters are supported on local drives and network drives (.NET Framework 4.6.2 or later). To handle long UNC paths, map the shared folder as a network drive.

What access rights can be set?

Everything that can be set on the "Security" tab (Advanced) in Windows Explorer. For details, see the manual (Japanese).

Can local accounts (users and groups) be used? Can FAD be used without joining a domain?

Yes to both. In environments not joined to a domain, you can set access rights with local users and groups.

Can I restrict which users can use FAD?

FAD has no user management feature. Access is controlled by Windows accounts and the access rights of the target folders.

How heavy is the processing, and how long does it take?

It varies greatly with the environment and the number of folders. For reference, permission output of an entire shared folder in a domain environment went from 1,574 seconds to 40 seconds in ver 3.0.9.23 and later (What's new). Please try it in your environment with a trial key.

Can FAD apply permissions created in Excel?

A separately sold tool converts Excel files into setting files (XML) for batch mode of the Enterprise Edition. We can also discuss customization. Please contact us.

Is Excel required for output? Can I edit the output files?

Excel is not required for output (creating the xlsx file). To view and edit the output files, use Excel or another spreadsheet application.

Does FAD access external networks or send any information?

The current version does not access external networks or send any information, including for license activation.

When migrating a file server, can access rights be moved to the new server?

There is currently no feature to move access rights together with the data (a server migration tool is planned; see the Roadmap).

For now, we recommend the following: before migration, export the permissions with FAD, save the access rights with the icacls command, and restore them on the new server. After migration, export again with FAD and compare before and after with the audit report to check for differences.

Permissions tab

I cannot set access rights.

Setting access rights is a feature of the Professional / Enterprise Edition (paid). If you are using a paid edition, check that .NET Framework 4.6 or later is installed, that Windows Update is up to date, and that you have permission to change the folder (or ownership of it).

What are the "Access" and "Inherited from" columns? What about the order?

Since ver 3.0.11, permissions are shown the same way as in Windows Explorer (Advanced Security Settings). "Access" is the combined name of the permissions (Full control, Modify, Read & execute, etc.), and "Inherited from" is the folder an inherited permission comes from ("None" for permissions set directly). The order is also the same as in Explorer (set directly → inherited, Deny → Allow).

Detailed permissions (Traverse folder, Read data, etc.) are not shown.

Turn on "Advanced" at the bottom of the screen to view and edit them. The "Advanced" setting is kept the next time FAD starts.

The "Inherited the Authority" check box cannot be changed (it is grayed out).

You do not have permission to change that folder. Use an account with permission to change it, or an administrator account.

Can I check the members of a group?

Click an account name (link) to show the members of a group, or the groups a user belongs to.

Some accounts have an empty display name.

The display name is empty if none is set for that account.

Some accounts are shown as SIDs.

Deleted accounts and SIDs remaining in SID History cannot be converted to names, so they are shown as SIDs. Permissions of deleted accounts can be checked and removed together with "Tool" → "Deleted Accounts (List and Remove)..." in the menu.

Can FAD handle multiple domains and file servers in trusted domains?

Accounts in trusted domains can be displayed, but accounts in another domain cannot be changed. To set permissions on file servers in another domain, prepare a PC (and license) for each domain. If AD cannot be searched in a trusted domain, register an "LDAP Password" from the menu.

Are shared folders I accessed last time saved?

Yes. They are shown under "My Network" the next time FAD starts.

I became the owner with "Take Owner", but I still cannot access the folder.

Becoming the owner does not grant access rights. Once you are the owner, "Add Row" becomes available, so add the access rights you need.

I get an "unauthorized operation" error.

You need Full control permission on the folder, or ownership. Become the owner with the "Take Owner" button, then make the change.

Clicking a drive gives an "object reference" error.

The Windows "Server" service may be stopped. Close FAD, start the service, and try again.

I want to know what each access right means.

See chapter 22 of the manual, "List of items" (Japanese) and Microsoft's documentation on access control.

Output and audits

Can FAD be used for ISMS, Privacy Mark and internal audit documents?

Yes. (Privacy Mark is a Japanese certification for personal information protection.) The following three are commonly used:

  • Permission output (xlsx): a list of "who can do what" for each folder. For permission reviews.
  • Audit report: compares the previous and current output and lists what has changed.
  • Effective access of user, and lists of deleted / unused accounts: to check that no permissions of leavers or transferred staff remain.

Submission formats differ by organization, so adjust the output in Excel as needed. A feature to output audit-ready reports as they are is under consideration (Roadmap).

Can FAD be used against ransomware?

FAD does not prevent infection, but it helps you review permissions so that damage does not spread. Ransomware may encrypt files in any folder the infected user can write to. Use permission output to find folders where Everyone, Domain Users or similar groups have Modify permission, and narrow them down to the people who need it. Removing permissions of unused accounts is another measure.

Can I output, for each user, the folders they have permissions on?

Yes. Turn on "Reverse Lookup (User)" on the Output tab to output a list of the folders each account has permissions on (the Reverse Lookup (User) sheet). To include permissions through the groups a user belongs to (including nested groups), use "Tool" → "Effective Access of User...".

* Output across multiple servers is not supported.

Can I output folder information only?

Yes. Turn off the file list on the Output tab ("Output files" under "Rows" from 3.0.12) before output.

How many items can be output?

Up to 1,000,000 rows in total for folders and files. If the limit is exceeded, output stops and a message is shown (exit code 3 from the command line). If you are likely to exceed the limit, turn off "Output inherited" on the Output tab: folders and files with the same permissions as their parent folder (inherited only) are left out, so the number of rows drops sharply (from 3.0.12; levels up to "Always output levels" are still output). Support for output of more than 1 million rows is also planned (Roadmap). The account columns (user matrix) are limited to 10,000.

What do the inheritance values (Diff / NInf) in the permission output mean?
  • Empty: inherits the permissions of the parent folder and has no permissions set directly.
  • Diff: inherits the permissions of the parent folder and also has permissions set directly.
  • NInf: does not inherit the permissions of the parent folder (inheritance is disabled).
Are both security groups and users output?

Yes, both are output (Professional / Enterprise Edition).

I want to know where access rights have changed since last time.

Use "Tool" → "Audit Report (Changes in Permissions)..." to create a report comparing two permission outputs. Changes in permissions, owners, inheritance and folders are listed as "added / removed / changed". For regular audits, combining the command line (FADCmd /diff) with Task Scheduler is convenient.

Can I undo the removal of permissions of deleted accounts?

No. That is why you check the list before removal, and permissions are removed only after you enter a 4-digit number. What was removed is saved automatically in a removal report (xlsx), so if needed, use it to set the permissions again.

Logs and command line

Can I add or change users from the "User List"?

No. Manage users and groups with the Active Directory administration tools.

What information is recorded in the event log?

Operations such as adding, changing and removing access rights, searching for users and groups, and outputting reports. For details, see chapter 19 of the manual, "Operation logs" (Japanese).

Multiple IP addresses and MAC addresses are recorded in the event log.

On PCs with multiple NICs, all IP addresses and MAC addresses are recorded.

My Windows is Japanese, but the event log is recorded in English.

Events are recorded in FAD's display language at the time. If FAD was switched to English, they are recorded in English.

What can I do from the command line?

FADCmd.exe can do the following:

  • Output permission lists and user lists (Professional / Enterprise)
  • Audit report (/diff), effective access of user (/access), list of deleted accounts (/orphan), unused accounts check (/unused)
  • Set access rights (batch mode), remove permissions of deleted / unused accounts (/orphan /remove, /unused /remove): Enterprise

The exit code (%ERRORLEVEL%) tells you the result. For details, see chapter 20 of the manual, "Command-line execution" (Japanese).

The message "Batch mode must be run from 'FADCmd.exe'" is shown.

Run batches from FADCmd.exe.

Can output run automatically at a set time?

FAD has no timer feature. Create a batch file that runs FADCmd.exe, and run it with Windows Task Scheduler.

Sales and licensing

Where can I buy FAD? How can I pay?

FAD is sold by download. Please apply via Contact. Payment is by bank transfer (credit cards are not accepted). For purchases from outside Japan, you can pay by bank transfer or PayPal.

Can you issue quotations and invoices?

Yes. We usually send them by email. They can also be sent by post.

Is there a trial version?

We issue a trial key that unlocks all Professional features for a limited period (once per company). Please contact us.

Are upgrades paid?

Minor version upgrades are free; major version upgrades are paid.

Do you offer volume licenses or resellers?

Both are available. Please contact us for details.

What is a "device" as the license unit?

It is the unit of environment in which FAD runs. Each virtual machine counts as one device, and for Remote Desktop, each connection counts as one device.

With one license, can I install FAD on two PCs if I do not use them at the same time?

That is a license violation. You need as many licenses as the number of installations. When several people use one PC at the same time via Remote Desktop, a license is needed for each connection.

A limitation message is shown when outputting permissions.

This feature is not available in the Free Edition. Please use the Professional / Enterprise Edition (paid). For the features of each edition, see Pricing & requirements.

Can licenses be resold or transferred?

No. For details, see the license terms.

Support and customers

How can I ask about features and how to use FAD?

Features and operating instructions are published in the user manual (Japanese) and on this site. Customers who have purchased a maintenance contract can use the dedicated inquiry form.

What does the maintenance contract include?

For 10% of the product price per year (1 year at a time, optional), it includes:

  • Inquiries you cannot resolve yourself, such as installation steps and how to operate FAD
  • Inquiries about product features
  • Inquiries about behavior that appears to be caused by the product
  • Priority access to fixes provided free of charge

For details, see Maintenance support.

Do you have case studies?

Yes. FAD is used by thousands of organizations, from Japanese government agencies such as the National Police Agency, the Ministry of Education, Culture, Sports, Science and Technology, the Japan Self-Defense Forces and the Tokyo Metropolitan Government Bureau of Construction, and universities such as Hitotsubashi University, to major companies in automotive, telecommunications, electronics, heavy industry, construction, finance and other industries (Customers). For details, see the case studies (Japanese).

Can FAD be customized for our company?

We are happy to discuss it. Please contact us. You can write to us in English or Japanese.